FAQ
Are you open all year long
12 months a year, 6 days a week we even install in the winter months.!
Do you use your own employees or a subcontractor?
Pasadena Fence has its own experienced staff of installers, we will not subcontract your project to any other companies it ensures you that the installation of your fence is controlled and monitor by Pasadean Fence.
Do I need a building permit?
A permit is not required in most cases, however fences must still conform to all height and set back requirements.
What types of fences does Pasadena Fence install?
We specialize in Chain link and wood fences, in residential and commercial applications
How long will my fence last
There are many factors that affect the life of a fence, including climate, soil conditions, and the materials used. You can expect a properly installed fence to last a long time if properly installed and maintained.
How can I make the construction of my new fence go smoothly?
To make the construction process of your new fence progress smoothly, please be aware of several customer responsibilities:
- Property lines need to be identified by customer or surveyor. Pasadena Fence will provide you with wooden stakes to mark the corner and end position of your fence
- Customers should clear property lines or coordinate with our sales representative to have this done before installation.
- Customer must notify Pasadena Fence in writing of any contract changes.
Does Pasadena Fence have any installation recommendations?
Pasadena Fence wants your fence installed with minimum inconvenience and problems. We suggest the following:
Talk with your neighbors about the fence. Most neighbors will allow you to tie-on to their fence if they know what you are doing. A new fence can create problems with neighbors if they are not aware of what is going on. Proper staking of fence line will allow you to see fence placement and alert you to potential problems like trees, shrubs, etc. in fence line. Pasadena Fence will call to have all major underground utilities marked. Homeowner is responsible for any underground lines that are not marked by the utilities company. These include sprinkler lines, low voltage lighting, gas grills, lights, pools lines etc.
What are my payment options?
Down payments will be required on most projects as determined by your sales representative, we accept personal checks, business checks, and cash, which will be required upon completion
What kind of warranty does Pasadena Fence offer?
Pasadena Fence will correct any workmanship deficiencies with in a two-year period, Manufacture warranties may verify depending on the product.
Do I need a survey?
Our estimators will help you determine if you need a survey. We will be happy to assist you with the placement of the wooden stakes based on the survey given to you by your real estate agent, but it is always good idea to confirm them with your neighbours before the project begins
Who takes care of the underground utilities?
We will call all of the underground utility companies. This ensures the safety of all of our employees, and prevents any inconvenience to our customers if a utility is on the fence line and is punctured. They will indicate by stakes, paint and/or drawings where the various cables, gas lines, etc. are located.
Are estimates free of charge?
Yes, we can provide you with a ballpark estimate over the phone and if you feel that the estimate is within your budget we will gladly provide you with a formal estimate.
How long does the fence take to install?
Depending on the type of application, the materials required and the volume of the customers who we already have scheduled, the typical lead time is approximately two - three weeks.
